Bank Charges for Non-Home Branch Customers. Reserve Bank of India Guideline.
Reserve Bank of India (RBI) has informed that they have advised Scheduled Commercial Banks, vide their circular dated 01.07.2013 to follow a uniform, fair and transparent pricing policy and not to discriminate between their customers at home branch and non-home branches. If a particular service is provided free at home branch, the same should be available free at non-home branches also. There should be no discrimination as regards intersol charges between similar transactions done by customers at home branches and those done at non-home branches. However, cash handling charges are not included under intersol charges. The circular dated 01.07.2013 is available at RBI website www.rbi.org.in.